Frequently Asked Questions

Everything you need to know about our ultra-hydrating lanolin products.

What makes Lanolips products unique?

Our products feature our superstar ingredient, Ultra-Pure Grade Lanolin. It mimics your skin's natural oils more closely than any other ingredient in nature, providing unparalleled hydration for dry lips and skin.

Are your products cruelty-free?

Yes, Lanolips is proud to be cruelty-free. We do not test our products or ingredients on animals. Our lanolin is humanely sourced from sheep's wool after shearing.

How long will it take to receive my order?

Standard shipping typically takes 3-7 business days within the continental US. You will receive a tracking number via email as soon as your order leaves our warehouse.

What is your return policy?

We want you to love your glow. If you are not satisfied with your purchase, you can return unopened products within 30 days of delivery for a full refund.

Is your lanolin safe for sensitive skin?

Absolutely. Our lanolin goes through a rigorous refining process to ensure it is hypoallergenic and free from impurities, making it ideal for even the most sensitive skin types and nursing mothers.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Afterpay for interest-free installments.